Shipping
Shipping Policy
At Costenia, we strive to deliver your orders as efficiently and quickly as possible. Below you’ll find everything you need to know about our shipping process.
Order Processing
- Orders are processed within 1-3 business days after they are placed.
- You’ll receive an email confirmation with tracking details once your order has been shipped.
- Please note: Orders are not processed or shipped on weekends or public holidays.
Shipping Times
We ship from multiple warehouses to ensure timely delivery. Delivery times depend on your location and typically range between 5-10 business days.
- You can track your order using the tracking number provided in your confirmation email.
Shipping Costs
Shipping fees are calculated at checkout and vary depending on your location. All orders are shipped using tracked shipping for your convenience and peace of mind.
Do You Ship Internationally?
Yes, we ship to most countries worldwide. International shipping times may vary based on your location and customs processes.
Customs and Import Taxes
- Our prices are displayed tax-free.
- Depending on your country, you may need to pay customs duties, taxes, or other fees when your order arrives.
- These fees are determined by your local customs office and are the customer’s responsibility.
- We are not responsible for delays caused by customs.
What If My Order Is Delayed?
If your order does not arrive within 30 days after shipping, please contact us at info@costenia.com, and we’ll assist you promptly.
Need Assistance?
For questions or concerns about shipping, feel free to contact our support team at info@costenia.com.
Thank you for choosing Costenia. We look forward to serving you!