Versand
Shipping Policy
Last updated: 5/12/2024
At Costenia®, we are committed to delivering your order as quickly and efficiently as possible. Below are the details of our shipping process:
Order Processing
- Orders are processed within 1-3 business days after they are placed.
- Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Times
- We partner with multiple warehouses to ensure timely delivery. Depending on your location, delivery typically takes 5-10 business days after dispatch.
- Please note that shipping times may vary based on your region and local customs processing.
Shipping Methods
- All orders are shipped with tracked shipping for your peace of mind.
- You will receive a tracking number once your order has been dispatched, allowing you to monitor your package’s journey in real time.
Shipping Fees
- Shipping costs will be calculated and displayed at checkout.
International Shipping
- We ship worldwide, ensuring that customers in different regions have access to our products.
- Additional customs or duties may apply for international orders. These are the responsibility of the customer and vary by country.
Order Issues
If you experience any issues with your shipment, such as delays or missing packages, please reach out to our support team at info@costenia.com, and we will assist you promptly.